After we upgraded the feeds yesterday, we got some very valuable feedback.  We really appreciate it and thank you.

The biggest issue we saw was that the new feeds made the Dashboard very busy, which pushed down your important announcements.  Also, not everyone cares about everything.

We added the ability for each agent to filter out the type of the feeds that you do not want to see.  You can also use it to toggle certain type of feeds on and off, to only show them when you care to see them.  Your filter options are also saved the next time you visit the Dashboard.

Let us know if you need anything else.  Thanks!

This entry was posted on Tuesday, March 9th, 2010 at 6:52 pm and is filed under Premium Account. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.