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You Got Listings Service Outage Update

Posted in Premium Account - MA | No Comments »

28 September 2010

Dear Valuable Members, on Sept. 27th 10:15am – 11:45am, and Sept 28th 12:15pm – 2:15pm we were having service outages during these times.  We at You Got Listings would like to deeply apologize for the interruptions.

The issue was caused by a system’s structure update conducted on Friday Sept. 24th.  We conducted the update in anticipation of increasing server load in the next season, as we will be implementing new features such as live chat on your advertisements and websites.  Although issues did not surface during the weekend, because of light usage.  The new structure did not hold up in the past 2 days under regular volume.

The issue has now been resolved.

We will be revisiting our policies and procedures to do our best in keeping future update impacts at a minimal.  Once again, we apologize for the outages and will be continuously improving our service to meet your expectations.

Thank you,

- The YGL Team

New Ability to Share Listings with Selected Brokers

Posted in Landlord Account - MA, Premium Account - MA | No Comments »

22 September 2010

We just made it even easier and more intuitive to connect with other brokers in the YGL network.  New improvements include standardizing names, ability to auto accept brokers into your network and more.

More importantly, we added the ability for you to create and share multiple listing sheets, and restrict different listing sheets to selected brokers.  This new feature will allow you to easily categorize shared listings and give selected brokers access to different listings.

To create a restricted listing sheet for selected brokers, you’ll notice an extra link called Create New Listing Sheet For Selected Brokers at the bottom, when you share a new listing.  Click on that link and follow the instructions to select which brokers will have access.  Please see screen shots below for more information.

The Link to Share a Listing with Outside Brokersshow-to-brokers-link

Confirmation – Link to Select Brokers to Give Access to
new-share-listing

Select Brokers to Grant Accessselect-brokers-to-share

Status Flags Are Now Fully Searchable

Posted in Premium Account - MA | No Comments »

20 September 2010

In your YGL account, you can change the status flags to mark certain listings pending or off market.  However, until today, the status flags you set are not searchable.  For example, if you marketed a listing unavailable with a status flag of red, the marked listing will still show up in your search results.  Many of you recommended us to make your own status flags searchable, and we weren’t able to do this due to certain structure limitations.

However, we have listened and re-designed the back end structure of the status flags.  Now, the listings you marked pending or unavailable will follow the same search rules.  That means you won’t see red flagged listings when you do a search for on market listing!!!

Thank you all for the great feedback.

listing-status-flags

Chat is Now Available Between Brokers and Landlords

Posted in Basic Account - MA, Landlord Account - MA, Premium Account - MA | No Comments »

16 September 2010

As you probably noticed since yesterday, you got a couple extra friends on YGL Chat. That’s because we just added the ability for brokers and landlords to chat with each other right within YGL.  We hope this new chat feature will help brokers and landlords communicate and collaborate more efficiently.  Thank you all for the great feedback on YGL Chat.  If you see any issues with this, please let us know.

Next step, we are looking to take this to the next level by allowing you to see and chat with visitors on your website in real time.

Co-broke / Share Listings with Other Brokers Just Got Easier

Posted in Basic Account - MA, Premium Account - MA | No Comments »

06 September 2010

While you can already put your listings on the YGL Network for other brokers, how to activate that feature is not very intuitive.  It is also not very clear how you can control broker access to your listings.

We have just simplified that process greatly, and now it should take only 2 clicks to give listing access to brokers, and 1 click to take the access away.  You are always in full control of who (which outside brokers) have access to what (which listings).  Furthermore, outside brokers can see different fee and price info (vs. what you and users see) based on your preferences.

To get started, click on the Show to Outside Brokers option in the Privacy Menu under the listing you want to co-broke/share and follow the on screen instructions.

In Listing Details page, the new Show to Outside Brokers Menu Item under Privacylisting-details-show-to-brokers

Customize Listing Info For Outside Brokers

listing-details-broker-listing-info

Set Broker Access Method When Co-broke/Share 1st Listingbroker-access-method-selection

YGL Chat Now Available Between Users in Your Account

Posted in Basic Account - MA, Landlord Account - MA, Premium Account - MA | 5 Comments »

04 September 2010

We are excited to announce that YGL Chat is now available between users in your account.  If you have used Facebook Chat or Google Chat, you’ll feel right at home.  When you log into your account, you’ll find the new chat bar at the lower right hand corner.

Our experiences show that offices that have a collaborative yet competitive culture tend to do better.  Our system aims to encourage collaboration and information sharing between users by giving them ways to communicate easily with each other, even if they are not working in the same location.

In the near future, we are going to allow you and your users to chat with landlords and other approved agents on the YGL network.  More importantly, we will also give you the ability to see and chat with renters on your website in realtime.  Stay tuned.

ygl-chat

An Important Update to Public Titles / Descriptions

Posted in Premium Account - MA | No Comments »

03 September 2010

One aspect of the YGL system that very often confuse our users is how the ad titles / descriptions work.  It was not very clear to the users weather if the ad titles and descriptions they enter are only visible to them, or can they be seen by other users.  This was especially confusing since on the Listing Details page, the Public Title / Description are for everyone in the office, while on the Ad Posting page the title / description were not.

We just updated the system, now that all ad titles / descriptions entered by a user is for himself or herself (in both the Listing Details and the Ad Posting pages).  Users who have the Update privilege can set their ad title / description as the default for their account, which can be used by other users and show on their website.  The goal is to make advertising more intuitive and transparent to our users.

ad-descriptions-listing-details

ad-descriptions-ad-posting

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